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Security Systems in Oakland
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Oakland?

A security system is designed to defend your property. But what actually transpires when your home security alarms go off in Oakland? What are the right steps to take to be certain you and your family are secure?

Your first priority is to remain calm. Know that your 24-hour monitoring experts are there for you. Then follow these steps to be fully equipped to handle any urgent situation.

Our Dedicated Representatives Are Focused On Your Safety

A security monitoring representative is immediately alerted as soon as your Oakland home security alarms go off. After an agent is informed, they will call you n a hurry to figure out what caused the security system. Your system can go off in various situations, including:

  • Burglary

  • Flames or smoke from a fire

  • Water infiltration

  • Alarm tripped by accident

In situations when a device was accidentally triggered—like not remembering that the motion sensors are armed when you unlock a door— a monitoring specialist will reach out to figure out if you need help. Supply them with your passcode, and they'll cancel the alarm.

In the event there is a legitimate crisis, the monitoring agent will summon your local emergency services, including law enforcement, firefighters, and medical professionals, to your property. They will even function as your proxy if you are not on site. Your dedicated monitoring staff can also let first responders know which security device was triggered, increasing their preparedness for a potentially life-threatening situation. The monitoring expert will stay on the line with you to assist in keeping you in control and inform you what to do next.

Here’s What You Should Do if Your Alarm Goes Off In Oakland

Waking up in the middle of the night to a security warning going off is terrifying—particularly if you have no idea why it’s occurring. The most beneficial thing you can do is remain calm and take the following actions:

  • First, move to a safe place. Round up your loved ones in an expeditious manner and relocate to a shielded space in the house or depart the home if needed. It's typical to have an urge to want to face the situation by yourself, but this may put you and your family at greater risk. Alternatively, put a priority on trying to keep you and your loved ones secure and let the professionals resolve the crisis.

  • As a second step, take advantage of your mobile security application to keep connected with your monitoring team. They'll notify responders who will be in transit to your residence in a flash.

  • Finally, keep in close contact with your monitoring specialists and first responders. You have the ability to be patched through, so representatives of each team are speaking on the same line. Conversely, if you can't get a direct call to your emergency providers, you’re still able to obtain notifications by text message. Even if your dealing with a false alarm, it's wise to keep adequately communicating with all teams so you will be ready should a real emergency occur.

Defend Against Any Emergency in Oakland with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems takes pride in ensuring your loved ones and property are secured. With 24-hour monitoring, home automation, and a range of sensors, your residence will become the secure environment it's supposed to be. Design your ideal home security package by filling out the form on this page or reach out to (510) 295-0552 to get started.